ke77 Terms and Conditions
Please read these terms carefully before using the ke77 platform. Your rights, responsibilities, and the limits of our services are clearly explained here.
These terms and conditions form a legal agreement between the ke77 platform and its users. By registering on ke77 or using any of its services, you confirm that you have read, understood, and agreed to comply with these terms. You must be at least 21 years old, and it is your responsibility to comply with applicable laws in Bangladesh.
General Terms and Eligibility
ke77 is an online casino and betting platform operated for adult users in Bangladesh. The following eligibility requirements are mandatory to use the platform:
- You must be at least 21 years of age or older.
- You must provide accurate and truthful personal information.
- Each person may create only one account.
- The service may not be used from prohibited or restricted countries or regions.
- Use of the platform is based on the user's mental soundness and free consent.
ke77 reserves the right to refuse account registration or to suspend or cancel an existing account, particularly if the above conditions are considered to have been violated.
Account Registration and Security
When opening an account at ke77, you must provide your correct name, a valid mobile number, and active payment method details. Providing false or misleading information may result in the account being closed immediately and the associated balance being forfeited.
- It is your responsibility to keep your login credentials (password, OTP) completely confidential.
- Allowing anyone else to use your account is prohibited.
- If you suspect unauthorized access to your account, you must notify ke77 Support immediately.
- Transferring, selling, or handing over a ke77 account to another person is strictly prohibited.
ke77 may initiate an identity verification (KYC) process when required. Failure to cooperate with this process may result in withdrawals being placed on hold.
Deposit and Withdrawal Terms
Only designated mobile banking methods may be used for payments on ke77: bKash, Nagad, Rocket, and Upay. Transactions through any method other than these four are not accepted.
- Minimum deposit amount: ৳100 (for each method).
- Minimum withdrawal amount: ৳800.
- Withdrawals are generally processed within 5 to 30 minutes.
- The mobile number used for deposits and the number used for withdrawals must be the same — withdrawals to third-party numbers are not allowed.
- If unusual transactions or fraud are suspected, ke77 may temporarily suspend a withdrawal and conduct an investigation.
If you experience any issues with a transaction, contact us via 24/7 live chat or email at [email protected]. The support team provides assistance in both Bengali and English.
Bonus and Promotion Terms
ke77 offers various types of bonuses. Specific terms apply to each bonus offer. The key terms for ke77's welcome bonus are listed below:
- 100% bonus on the first deposit, up to a maximum of ৳5,000.
- Example: deposit ৳1,000 and receive ৳1,000 in bonus — total balance ৳2,000.
- Wagering requirement: the bonus amount must be wagered 25 times (on the bonus only, not the deposit).
- Example: ৳1,000 bonus × 25 = a total of ৳25,000 must be wagered before the bonus can be withdrawn.
- There may be a specific time limit for claiming a bonus — see the details of each offer.
- Claiming bonuses across multiple accounts or multiple accounts from the same household is prohibited.
- If bonus abuse is detected, ke77 may void the bonus and any related winnings.
ke77 reserves the right to modify, suspend, or cancel any bonus offer. Details of new promotions will be published on the site.
VIP and Loyalty Program
ke77's VIP program has three tiers — Bronze, Silver, and Gold. Weekly cashback benefits are available at each tier:
- Bronze: up to 0.5% weekly cashback.
- Silver: up to 1.0% weekly cashback.
- Gold: up to 1.5% weekly cashback.
You can advance to higher VIP tiers through regular play. VIP cashback is calculated separately and may also be subject to wagering requirements. ke77 reserves the right to change the VIP benefits structure and will notify members in a timely manner if changes occur.
Prohibited Conduct and Fraud Prevention
ke77 is committed to maintaining a safe and fair platform. The following conduct is strictly prohibited:
- Operating the platform through bots, automated software, or artificial intelligence.
- Deliberately placing bets with the intent to exploit the bonus system (Bonus Abuse).
- Opening multiple accounts or sharing an account with others.
- Gambling through illegal collusion with other users.
- Exploiting technical errors in the platform's system or games.
- Using the platform for money laundering or illegal financing purposes.
- Threatening, intimidating, or abusing ke77 staff.
If such activities are detected, ke77 may cancel the account, seize the balance, and take legal action if necessary.
Game Rules and Results
All games operated on ke77 — slots, live casino, sports betting, fishing games, bingo, and others — follow the rules of their respective providers. The rules for each game are available within the game interface.
- The outcome of each game is determined by an impartial Random Number Generator (RNG).
- If the internet connection is lost during a game, the result saved on the server will be considered final.
- In sports betting, results will be determined in accordance with announcements from the relevant sporting authority.
- If a game or bet is cancelled due to a technical error, the staked amount will be refunded.
- ke77's decision will be considered final in all disputes.
Responsible Gaming and Self-Exclusion
ke77 is always mindful of responsible gambling. We believe that gambling should be a form of entertainment — not a source of income. The following tools are available to all users:
- Deposit Limit: You can set your own daily, weekly, or monthly deposit limit.
- Self-Exclusion: The option to temporarily close your account for a set period.
- Reality Check: A reminder system that alerts you about your playing time at set intervals.
- Permanent Closure: You can request to permanently close your account at any time.
If you are experiencing gambling-related problems, contact the support team or read the Responsible Gaming page. ke77 is for users aged 21 and above only.
Intellectual Property and Content Use
All content published on the ke77 website — logos, designs, text, graphics, software, and games — is the intellectual property of ke77 or its licensors. These assets:
- May not be republished, distributed, or used commercially without prior written permission.
- Reverse engineering or copying source code is prohibited.
- Creating misleading representations using the ke77 brand name or logo is prohibited.
Limitation of Liability
ke77 is committed to providing the highest quality service. However, ke77's liability is limited in the following areas:
- Losses caused by internet disconnection or third-party network issues.
- Consequences arising from problems with the user's own device or connection.
- Force majeure — service disruption due to natural disasters, war, pandemic, or government directives.
- Temporary service unavailability during scheduled maintenance periods.
ke77 never guarantees a profit from gambling. All betting activities carry risk, and users participate entirely at their own responsibility.
Privacy and Data Protection
ke77 protects users' personal information using SSL encryption technology. Detailed policies on data collection, storage, and use can be found on our Privacy Policy page. Key points:
- Your personal information is not sold to third parties.
- Data may be analysed to improve services and prevent fraud.
- Information may be provided to authorities if there is a legal obligation to do so.
- Data may be retained for a specified period even after your account is closed.
Account Closure and Termination
Users may request to close their account at any time through ke77 Support. Before closing an account:
- Available balance may be withdrawn (provided there are no active wagering requirements).
- The account will be closed after any ongoing bets or game sessions have concluded.
- The balance of an account cancelled due to rule violations will not be refunded.
ke77 also reserves the right to close any account at its own discretion — particularly in cases involving security, fraud, or rule violations.
Dispute Resolution
ke77 aims to maintain a fair and transparent relationship with all users. If you have a dispute or complaint:
- First contact the support team — 24/7 live chat or [email protected].
- The support team will review the matter within a reasonable timeframe.
- In transaction-related disputes, ke77's server logs and records will be considered final evidence.
- If you are not satisfied with the support team's decision, the matter may be escalated to senior management.
Changes to Terms
ke77 may partially or fully amend these terms and conditions at any time if it deems necessary. Regarding changes:
- The updated terms will be published on this page and the date of the most recent update will be noted.
- Registered users may be notified in the case of significant changes.
- Continued use of the platform after a change will be taken to mean that you have accepted the new terms.
- If you do not agree to the new terms, you will have the option to request account closure.
Contact
If you have any questions or comments about these terms and conditions, please contact the ke77 support team:
- 24/7 Live Chat — from any page on the site
- [email protected]
- Support is available in both Bengali and English